Store Manager

About the Company

Away is a travel brand launched in 2016 that offers a range of luggage and travel essentials. We believe travel makes us better and aim to create a seamless experience for our community of travelers.

Responsibilities

• Deliver exceptional customer service and embody brand standards
• Take proactive ownership of store operations to hit financial objectives
• Drive brand awareness through community events and partnerships
• Analyze business opportunities and implement action plans using company tools
• Manage team KPIs, sales goals, and provide continuous coaching
• Develop team members through a culture of learning and feedback
• Lead inventory cycle counts and manage loss prevention
• Recruit, hire, and maintain appropriate headcount

Requirements

• Extensive elevated customer service and managerial experience
• Proven leadership skills with strong business acumen
• Experience managing a team, including recruiting and hiring
• Ability to stand for extended periods and lift up to 25 pounds
• Availability to work evenings, weekends, and holidays

Benefits

• Health insurance offerings
• 401(k) with company match
• Various paid time off programs including vacation and wellbeing
• Product stipends and discount codes
• Company-sponsored volunteer opportunities