Store Manager

About the Company

A&M is a jewellery brand on a mission to revolutionise the jewellery experience through experiential retail. Driven by values of growth, collaboration, and sustainability, the brand focuses on creating unforgettable community-centric experiences.

Responsibilities

• Inspire and empower the team to deliver high-quality customer interactions and warmth
• Coach and support team members using a reverse leadership approach to foster engagement
• Deliver real-time feedback to staff on the shop floor
• Drive commercial success through inventory management, visual merchandising, and store layouts
• Manage efficient operational processes to enhance productivity
• Build brand loyalty through CRM promotion, community engagement, and hosting events
• Optimize social and environmental impact through sustainable business decisions

Requirements

• Proven experience as a Store Manager
• Strong commercial acumen and leadership skills
• Ability to mentor and develop high-performing teams
• Excellent communication and influencing skills
• Natural curiosity and a drive for continuous improvement
• Alignment with company values and brand ambassadorship