Store Manager

About the Company

A&M is a jewellery brand on a mission to revolutionise the jewellery experience through experiential retail. The company is driven by values of growth, collaboration, and sustainability, aiming to push beyond the expected while championing their team and community.

Responsibilities

• Inspire and empower the team to deliver a warm, intentional, and engaging in-store experience
• Coach and support the team using a reverse leadership approach to cultivate high performance
• Deliver real-time feedback to staff on the shop floor
• Drive commercial success through inventory management, visual merchandising, and store layouts
• Ensure efficient operational processes to enhance productivity and customer satisfaction
• Build brand loyalty through CRM promotion, hosting events, and community engagement
• Optimize social and environmental impact through sustainable business decisions

Requirements

• Proven experience as a Store Manager
• Strong commercial acumen and leadership skills
• Ability to mentor and develop high-performing teams
• Excellent communication and influencing skills
• Natural curiosity and a drive for continuous improvement
• Alignment with company values and brand ambassadorship