Store Manager

Responsibilities

• Achieve and exceed productivity and sales plan expectations
• Improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage
• Set an example of exceptional customer service by leading sales efforts on the selling floor
• Recruit, train, motivate, and retain quality sales associates
• Set goals and manage to expectations by clearly communicating metrics to the staff
• Conduct monthly performance reviews with associates to provide coaching and suggestions
• Maintain high levels of visual merchandising and housekeeping standards
• Perform daily paperwork reconciliation and other operational tasks
• Protect store assets and inventory through regular reconciliation

Requirements

• Minimum one year of experience in retail management
• Full understanding of specialty retail, including business development and visual merchandising
• Proficiency with retail Point of Sale (POS) systems, Microsoft Word, and Microsoft Excel
• Ability to lift, carry, or move objects weighing up to 15 pounds
• Strong leadership, critical thinking, and problem-solving skills
• Excellent verbal and written communication skills
• A positive, high-energy, and entrepreneurial personality

Preferred Qualifications

• Knowledge of the local market and clientele
• Multi-lingual abilities

Benefits

• Comprehensive medical, vision, and dental benefits
• Generous Paid Time Off (PTO) and sick day allowance
• Attractive employee discounts on products
• Monthly bonus incentives for outstanding performance
• Employee wellness programs
• Access to 401(k) retirement plans, FSA, and pre-tax commuter benefits

About the Company

89th & Madison is dedicated to providing a wonderful and cheerful customer experience through high-quality specialty retail and exceptional service.