Store Manager

Responsibilities

• Achieve and exceed productivity and sales plan expectations
• Improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage
• Set an example of exceptional customer service by leading sales efforts on the selling floor
• Recruit, train, motivate, and retain quality sales associates
• Set goals and communicate metrics to staff to ensure business success
• Conduct monthly performance reviews and provide coaching to associates
• Maintain high standards for visual merchandising and housekeeping
• Perform daily paperwork reconciliation and other operational tasks
• Protect store assets and inventory through regular reconciliation

Requirements

• Minimum one year of experience in retail management
• Full understanding of specialty retail, including business development and store operations
• Proficiency in retail POS systems, Microsoft Word, Excel, and email
• Ability to lift, carry, or move objects weighing up to 15 pounds
• Strong leadership, critical thinking, and problem-solving skills
• Excellent verbal and written communication skills
• A positive, high-energy, and entrepreneurial personality
• Ability to mentor and train staff in customer service and selling techniques

Preferred Qualifications

• Knowledge of the local market and clientele
• Multi-lingual capabilities

Benefits

• Comprehensive medical, vision, and dental benefits
• Generous Paid Time Off (PTO) and sick day allowance
• Attractive employee discounts on products
• Monthly bonus incentives for outstanding performance
• Enhanced work-life balance with two weekends off each month
• Access to 401(K) retirement plans and Flexible Spending Accounts (FSA)

About the Company

89th & Madison is a specialty retail provider dedicated to delivering a wonderful and cheerful customer experience through high-quality service and exceptional products.