Store Counter Sales

Responsibilities

• Provide automotive parts solutions and answers to retail and wholesale customers in person and over the phone
• Deliver outstanding customer care and maintain high energy in a fast-paced retail environment
• Assist team members with technical parts questions using your industry knowledge
• Utilize technology including computers, cash registers, telephones, and paper catalog systems to process transactions
• Engage with customers to ensure a positive and welcoming consumer experience

Requirements

• High School Diploma or GED
• Valid Driver’s License
• Excellent verbal and written communication skills
• Strong listening skills and empathy for customers
• Previous experience in a parts store or automotive industry, or a strong willingness to learn all things automotive

Preferred Qualifications

• Background or passion for heavy equipment, farm industry, diesel, marine, or dealership environments
• Experience in an auction, retail store, or auto body/collision shop
• Knowledge of cataloging and/or inventory management systems
• ASE Certifications

Benefits

• Competitive pay
• Outstanding health benefits and 401K
• Opportunities for internal promotion and career growth
• Comprehensive training and ongoing professional development

About the Company

NAPA is one of the largest global auto parts networks worldwide. We are recognized for our quality parts, exceptional service, and knowledgeable representatives, providing a seamless distribution of parts to customers across North America, Europe, Australia, and New Zealand.