Store Counter Sales Associate

Responsibilities

• Provide automotive parts solutions and answers to retail and wholesale customers in person and over the phone
• Deliver outstanding customer care and maintain high energy in a fast-paced retail environment
• Assist team members by using parts knowledge to resolve customer inquiries
• Utilize technology including computers, cash registers, telephones, and paper catalog systems
• Engage with customers to ensure a positive and welcoming consumer experience

Requirements

• High School Diploma or GED
• Valid Driver’s License
• Automotive parts knowledge or a strong willingness to learn the industry
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced retail environment
• Strong listening skills and empathy for customers

Preferred Qualifications

• Previous experience in a parts store, automotive industry, or auto body/collision shop
• Background or passion for heavy equipment, farm industry, diesel, marine, or dealerships
• Knowledge of cataloging and/or inventory management systems
• ASE Certifications

Benefits

• Competitive pay
• Outstanding health benefits and 401K
• Opportunities for career growth and promotion from within
• Comprehensive training and ongoing professional development

About the Company

NAPA is one of the largest global auto parts networks worldwide, recognized for quality parts, reliable service, and knowledgeable representatives. As part of a stable Fortune 200 company, we offer a "family" feel with endless opportunities for career exploration and advancement.