Store Counter Sales Associate

Responsibilities

• Provide automotive parts solutions and answers to retail and wholesale customers in person and over the phone
• Deliver outstanding customer care and maintain high energy in a fast-paced retail environment
• Assist team members by using parts knowledge to resolve customer inquiries
• Utilize technology including computers, cash registers, telephones, and paper catalog systems to manage transactions
• Engage with customers to ensure a positive and welcoming consumer experience

Requirements

• High School Diploma or GED
• Valid Driver’s License
• Automotive parts knowledge or a strong willingness to learn the industry
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced retail environment

Preferred Qualifications

• Background or passion for the automotive, heavy equipment, farm, diesel, or marine industries
• Previous experience in a parts store, auction, retail, or auto body/collision shop
• Knowledge of cataloging or inventory management systems
• ASE Certifications

Benefits

• Competitive pay
• Outstanding health benefits and 401K
• Opportunities for career growth and promotion from within
• Comprehensive training and ongoing professional development

About the Company

NAPA is one of the largest global auto parts networks worldwide. We are recognized for our quality parts, exceptional service, and knowledgeable representatives, providing seamless distribution to customers across North America, Europe, Australia, and New Zealand.