Store Counter Sales Associate

Responsibilities

• Provide automotive parts solutions and answers to retail and wholesale customers in person and over the phone
• Deliver outstanding customer care and maintain high energy in a fast-paced retail environment
• Assist team members with technical parts questions using your industry knowledge
• Utilize technology including computers, cash registers, telephones, and paper catalog systems to process transactions
• Engage with customers to ensure a positive and welcoming consumer experience

Requirements

• High School Diploma or GED
• Valid Driver’s License
• Previous experience in the automotive industry or parts store, or a strong willingness to learn automotive parts
• Excellent verbal and written communication skills
• Strong listening skills and empathy for customers

Preferred Qualifications

• Background or passion for heavy equipment, farm industry, diesel, marine, or dealership environments
• Experience in an auction, retail store, or auto body/collision shop
• Knowledge of cataloging and/or inventory management systems
• ASE Certifications

Benefits

• Competitive hourly pay with potential for progression
• Comprehensive health insurance including medical, dental, and vision plans
• 401(k) retirement plan with company match
• Paid Time Off including vacation, personal days, holidays, and sick days
• Employee stock purchase plan and tuition reimbursement
• Professional development and ongoing training opportunities

About the Company

NAPA is one of the largest global auto parts networks worldwide, recognized for quality parts, exceptional service, and knowledgeable representatives. We offer a stable, Fortune 200 company environment with a "family" feel and a strong culture of promoting from within.