Store Counter Sales Associate

Responsibilities

• Provide automotive parts solutions and answers to retail and wholesale customers in person and over the phone
• Deliver outstanding customer care and maintain high energy in a fast-paced retail environment
• Assist team members by using parts knowledge to resolve customer inquiries
• Utilize technology including computers, cash registers, telephones, and paper catalog systems to manage transactions
• Engage with customers to ensure a positive and welcoming consumer experience

Requirements

• High School Diploma or GED
• Valid Driver’s License
• Automotive parts knowledge or a strong willingness to learn the industry
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced retail environment
• Strong listening skills and empathy for customers

Preferred Qualifications

• Previous experience in a parts store, automotive industry, or auto body/collision shop
• Background or passion for heavy equipment, farm industry, diesel, marine, or dealerships
• Knowledge of cataloging and/or inventory management systems
• ASE Certifications

Benefits

• Competitive pay
• Outstanding health benefits and 401K
• Opportunities for career growth and promotion from within
• Comprehensive training and ongoing professional development

About the Company

Genuine Parts Company (NAPA) is one of the largest global auto parts networks worldwide. We are a Fortune 200 company that combines a stable, large-scale organization with a "family" feel, providing quality parts and knowledgeable service to customers across North America, Europe, Australia, and New Zealand.