Store Associate

Responsibilities

• Greet and interact with customers and donors in a positive, friendly, and courteous manner
• Process customer transactions accurately using cash and debit, ensuring minimal voids or shortages
• Sort, pack, hang, price, and store incoming donations to maintain inventory quality
• Assist with store layout, window displays, and merchandise organization to attract customers
• Maintain store cleanliness and safety, including sweeping, dusting, and clearing obstacles
• Monitor store security and assist with stock rotation and inventory replenishment
• Support health and safety compliance by following all organizational policies and regulations

Requirements

• Completion of some high school coursework
• Previous experience in customer service or processing/distribution of goods
• Proven experience with cash handling and operating cash registers
• Computer literacy and experience working in a computerized environment
• Physical ability to stand for long periods and lift/move up to 30 lbs frequently
• Strong interpersonal and oral communication skills

Preferred Qualifications

• Knowledge of product brands and retail trends
• Experience with retail-specific financial processes such as bank deposits and summary reports

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need for more than 130 years. We provide essential necessities such as food, clothing, and shelter to millions of people across Canada and Bermuda. Our mission is to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities we serve.