Store Advisor

Responsibilities

• Deliver a premium, individualized customer experience to create meaningful moments for fans
• Respond to fan inquiries and resolve issues positively
• Assist with unpacking, back-stocking, and organizing deliveries
• Maintain a clean, organized, and safe work environment adhering to Health & Safety standards
• Support daily operational tasks such as restocking shelves and updating displays
• Contribute ideas for in-store events and community engagement
• Foster a collaborative and positive team environment

Requirements

• 1+ years of relevant experience in retail or customer service
• Understanding of service excellence and ability to address fan needs
• Strong organizational skills and attention to detail
• Excellent communication skills
• Ability to work weekends, evenings, and holidays as needed

About the Company

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences.