Store Advisor

Responsibilities

• Embrace and communicate On's values and brand philosophy in team and customer interactions
• Provide exceptional customer service by responding to inquiries and creating solutions based on customer needs
• Maintain in-depth knowledge of product technical information and global brand activities
• Contribute feedback to store leadership to improve processes, engagement, and team happiness
• Help maintain visual standards in the store to deliver a premium experience
• Assist with inventory management and inbound/outbound product orders

Requirements

• Experience in a retail or customer-facing environment is a strong plus
• Strong communication, hospitality, and interpersonal skills
• Ability to take initiative and learn quickly
• Ability to work both independently and as part of a team
• Eye for maintaining outstanding store condition and visual merchandising standards
• Ability to meet physical demands including standing for consecutive hours, reaching, grabbing, and climbing stairs

Preferred Qualifications

• Background in the Running, Fashion, or Sports Industry

About the Company

On is a fast-paced consumer brand focused on revolutionizing conventional retail business and delivering exceptional experiences to customers through its DTC Retail team.