Staff Site Reliability Engineer

About the Company

Domino builds software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Their platform integrates model development environments, MLOps capabilities, and features for collaboration and reproducibility, serving customers like Johnson & Johnson, GSK, and the US Navy.

Responsibilities

• Lead the development of internal AI-assisted reliability tooling to analyze tickets, logs, traces, and documentation
• Improve observability coverage and signal quality for critical customer-facing systems
• Own end-to-end incident response from detection to remediation
• Guide the development of customer-facing observability tools within products
• Define and mature SLO/SLI frameworks for priority services
• Scale cloud operations practices for single-tenant SaaS offerings
• Mentor engineers and shape SRE practices, including incident response and post-incident learning

Requirements

• Deep experience in Site Reliability Engineering, platform engineering, or software engineering with operational ownership
• Fluency with Kubernetes, Linux, cloud platforms, and observability tooling
• Strong software engineering skills in Python or Go
• Proven track record of building internal tools or services
• Ability to lead technically ambiguous work and influence cross-team direction
• Experience improving reliability through engineering and automation
• Strong communication and mentoring skills
• Sound judgment regarding AI/LLM tooling in operational workflows

Preferred Qualifications

• Experience with LLM-based systems
• Experience with retrieval workflows
• Experience with SaaS platform operations
• Experience building tooling for support or developer teams