Staff Service Mechanical Engineer

Responsibilities

• Diagnose complex mechanical and electromechanical failures involving bearings, sheaves, traction machines, and rotating equipment
• Support field mechanics with troubleshooting, repair solutions, and component replacement
• Conduct root cause failure analysis (RRCA) and perform on-site jobsite testing and surveying
• Manage complex technical projects, including the creation of product upgrade packages
• Develop engineering solutions to replace obsolete components and support manufacturing/contract engineering
• Create and maintain technical documentation, including Spare Parts Leaflets (SPLs), Technical Information Publications (TIPs), and engineering drawings
• Provide technical training to peers, mechanics, and field engineers

Requirements

• BS in Mechanical Engineering
• 15+ years of professional engineering experience
• 5+ years of hands-on experience troubleshooting rotating equipment and motors
• Strong technical background in bearings, power transmission, and motors
• Ability to perform engineering hand calculations (torque/HP, bearing life, sheave/belt forces, fits/tolerances)
• Proven track record of leading technical projects from concept to release
• Ability to travel 5-10%

Preferred Qualifications

• Experience in the repair and manufacturing industry
• Knowledge of elevator mechanical components, including hydraulic and traction machines
• Proficiency in PTC Creo and AutoCAD

Benefits

• 401(k) plan with company match and automatic retirement contributions
• Comprehensive medical, prescription drug, dental, and vision coverage
• Three weeks of paid vacation plus paid company holidays
• Paid sick leave and wellness incentive programs
• Life insurance and disability coverage
• Tuition reimbursement program

About the Company

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. Moving 2.4 billion people every day, Otis maintains approximately 2.4 million customer units worldwide. We are a global team of 72,000 people committed to safety, ethics, quality, and innovation.