Staff Program Delivery Manager

Responsibilities

• Lead OEM programs to ensure they meet or exceed goals in customer satisfaction, compliance, quality, and team performance.
• Act as a key liaison between Tekion, OEMs, and internal teams to facilitate effective communication and manage stakeholder relationships.
• Oversee the complete integration lifecycle from initiation to successful delivery, defining scope, timelines, and success criteria.
• Drive end-to-end integrations by identifying the fastest path to success and proactively removing blockers.
• Collaborate with Product and Engineering teams to define and deliver vendor integration requirements and product use cases.
• Manage program risks, develop resource allocation plans, and draft Statements of Work (SOW).
• Produce accurate and timely reports on program status and communicate business value to customer executives (CIOs/CTOs).

Requirements

• 7+ years of project or program management experience.
• Proven experience defining product requirements, prioritization, and driving collaboration with product and engineering teams.
• Proficiency in software products including Word, Excel, SharePoint, Confluence, and PowerPoint.
• Strong interpersonal communication skills and a high level of professional business ethics.
• Ability to work effectively in both team-oriented and independent environments.
• Highly organized with excellent attention to detail and a self-starter mindset.

Preferred Qualifications

• Experience working in the automotive retail industry.
• Direct experience working with Original Equipment Manufacturers (OEMs).
• Experience with Dealer Management Systems (DMS).
• Background in Product Management or complex integrations.
• Sales-mindedness or experience in a client-facing commercial role.

Benefits

• Competitive compensation and generous stock options.
• 100% employer-paid top-of-the-line medical, dental, and vision coverage.
• Unlimited PTO and parental leave.
• Free snacks and beverages in the office.
• Opportunities to work with industry leaders from Silicon Valley.

About the Company

Tekion is disrupting the automotive industry with the first cloud-native automotive platform. Our ecosystem connects OEMs, retailers, and consumers through a seamless platform powered by big data, machine learning, and AI. With nearly 3,000 employees across North America, Asia, and Europe, Tekion is a hyper-growth startup dedicated to enabling the best automotive retail experiences ever.