Staff Health Administrative Assistant

Responsibilities

• Process medical reimbursement claims for employees and dependents in accordance with ICRC policies and global standards
• Manage relationships with external health partners to ensure smooth coordination of medical benefits
• Provide administrative support to the Staff Health Team and assist with related medical reimbursement tasks
• Ensure compliance with ICRC HR and financial procedures during the reimbursement process
• Verify that medical claims are consistent with submitted documentation and reject non-compliant claims
• Maintain strict confidentiality of medical documents and ensure proper storage and handling of all materials
• Accurately record medical reimbursement data in the database and submit to HR/Finance after obtaining necessary approvals
• Inform employees of claim rejections with clear reasoning while ensuring secure document disposal

Requirements

• Ukrainian citizenship or permanent residence permit in Ukraine
• High school diploma or equivalent
• Minimum of 2 years of administrative experience
• At least 1 year of experience in medical reimbursement within a similar organization or insurance company
• Professional fluency in both written and spoken English and Ukrainian
• Proficiency in Microsoft Office
• Familiarity with healthcare facilities and pharmaceutical products available in Ukraine

Preferred Qualifications

• Training in pharmacy, nursing, or medicine

Benefits

• Competitive salary (UAH 43,000 - 62,000 gross before taxation)
• Medical insurance for you and your dependent family members
• 20 days of annual paid leave
• Comprehensive onboarding and learning opportunities
• Flexible working arrangements

About the Company

The International Committee of the Red Cross (ICRC) is an impartial, neutral, and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC is present in over 100 countries and has 18,000 staff worldwide.