Staff DevSecOps Engineer

About the Company

Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle.

Responsibilities

• Develop and document comprehensive security policies, reference architectures, and strategic roadmaps for Infrastructure Security
• Provide technical leadership to infuse security into all infrastructure and network designs across AWS cloud, SaaS applications, and IT environments
• Design and re-architect AWS infrastructure to implement network segmentation, firewalls, VPNs, and VPC configurations
• Own security components including PAM, Access Analyzer, Identity Center, RBAC, GuardDuty, and WAF
• Represent Infrastructure Security during regulatory and compliance audits such as PCI, SOC, ISO, and HITRUST
• Collaborate with engineering and architecture teams to ensure designs meet business and security requirements

Requirements

• 9+ years of experience in software engineering, network security, and AWS Security
• Proven track record in Infrastructure Security design and implementation for Cloud and networks
• Experience working at a SaaS product company
• Experience leading infrastructure security or security-focused SRE teams
• Robust understanding of network designs and protocols
• First-hand experience with major cloud providers, specifically AWS
• Experience with large-scale systems and N-tier architectures

Preferred Qualifications

• CCNA or other relevant network certifications

Benefits

• Excellent medical insurance options and free online doctor consultations
• Yearly privilege and sick leaves
• Generous holidays and parental leave policies
• Learning & Development fund for professional development
• Flexible benefit plans for tax exemptions