Sr. SME, Operations

Responsibilities

• Execute Enhanced Due Diligence (EDD) and Ongoing Due Diligence (ODD) processes for US and EU markets.
• Manage complex KYC cases involving High-Risk Customers (HRC) and Politically Exposed Persons (PEP).
• Utilize analytical and investigative skills to assess financial statements, transactions, and customer profiles.
• Ensure strict compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations.
• Use specialized KYC tools and platforms to manage cases efficiently.
• Provide guidance and support to junior team members to foster a collaborative environment.
• Adapt to evolving regulatory landscapes and incorporate new methodologies into the KYC workflow.

Requirements

• 2+ years of hands-on experience in KYC, specifically focusing on EDD and ODD.
• Proven experience working within the finance or banking sector.
• Strong knowledge of US banking regulations and international KYC standards.
• Experience with the European market is highly preferred.
• Graduate degree in a relevant field.
• Strong analytical, problem-solving, and investigative skills.
• Ability to work effectively in a fast-paced, high-pressure environment.

About the Company

Concentrix is a global technology-enabled business services leader that powers the brands of the future. We help over 2,000 of the world's best brands solve their toughest business challenges by designing, building, and running integrated, end-to-end solutions across the entire enterprise.