Sr. Program Manager, Fibre Build-to-Market Engagement (East)

Responsibilities

• Own the Build-to-Market transition by serving as the accountable manager for the handoff from network build to Go-To-Market activation.
• Govern market readiness standards, including build completion milestones, permitting status, and brand alignment.
• Coordinate cross-functional alignment between Construction, Network, Supply Ops, GTM, and regional teams.
• Translate real-time build milestones into targeted market-ready activation briefs for Eastern Canadian communities.
• Drive Eastern community pipeline readiness by leading planning and sequencing for upcoming markets.
• Safeguard community sentiment and brand trust by governing consistent messaging and branding for fibre co-investment entities.
• Proactively identify and mitigate launch risks related to construction delays, community issues, or competitive responses.
• Drive governance and continuous improvement through regular reporting and closed-loop feedback.

Requirements

• Bachelor's degree in Business, Marketing, Engineering, Planning, or a related field.
• 5+ years of experience in program/project management, Go-To-Market execution, or telecom/fibre infrastructure programs.
• Demonstrated experience managing complex, multi-market programs and collaborating with cross-functional teams.
• Strong commercial acumen and the ability to translate operational milestones into activation plans.
• Excellent communication, stakeholder management, and relationship-building skills.
• Proficiency with reporting tools, dashboards, and program management platforms.

Preferred Qualifications

• Strong knowledge of telecom infrastructure, construction milestones, and supply operations.
• Bilingualism (French/English) is a significant asset, particularly for engagement in the Quebec market.

Benefits

• Competitive compensation and performance bonus structure.
• Comprehensive total rewards package including a flexible benefits plan and minimum 3 weeks of vacation.
• Generous company-matched pension and share purchase programs.
• Hybrid work flexibility (in-office, virtual, or a combination).
• Opportunities for career growth, learning, and development.

About the Company

TELUS is a people-focused, customer-first team dedicated to improving lives through technology solutions. Our Operations team designs, builds, and maintains the critical infrastructure that keeps over 15 million Canadians connected.