Sr Product Manager, GenAI Knowledge Manager

Responsibilities

• Design and implement a Knowledge Governance Framework from scratch, defining ownership models, content standards, and review cadences.
• Own end-to-end configuration and maintenance of the AI-powered knowledge platform to ensure content is accurately structured and refreshed.
• Build processes to capture and document tacit knowledge and consolidate information from scattered sources like emails and chat tools.
• Serve as the primary liaison between JP 3P and the global product team to influence the central product roadmap.
• Develop and track metrics regarding knowledge health, coverage, and utilization to drive a maturity roadmap.
• Drive stakeholder engagement and build incentive models to embed knowledge sharing into daily workflows.

Requirements

• 7+ years of experience in product or program management, product marketing, business development, or technology.
• Experience working with Data & AI related technologies (e.g., AI/ML, GenAI, Analytics, or Databases).
• Fluency in Japanese (N1+ level) and proficiency in Business English (verbal and written).
• Proven experience leading organizational change initiatives across multiple locations.
• Experience using data and metrics to measure impact and drive improvements.
• Bachelor's degree or equivalent.
• Experience working in a matrixed environment and influencing strategy across functional teams.

Preferred Qualifications

• Experience working with technical stakeholders to define requirements and prioritize product features.
• Experience collaborating effectively with science, data processing, and software engineering teams.
• Master's degree in Management, Business Administration, Economics, Engineering, or Marketing.

About the Company

Amazon is a global leader in technology and e-commerce, dedicated to being Earth's most customer-centric company. We empower our employees to build innovative solutions that reshape how the world works and makes decisions.