Sr. Manager, Commercial & Brand Strategy

Responsibilities

• Own and evolve retail sales strategy and operations to drive growth across retail locations and brands.
• Serve as the in-house expert on HubSpot CRM architecture, overseeing lead routing, lifecycle management, and automation.
• Leverage AI and automation tools to improve lead routing, customer follow-ups, and workflow efficiency.
• Partner with Finance and HR to design performance-based compensation structures that align with revenue goals.
• Forecast performance and manage monthly goals across individuals and teams using data-driven methodologies.
• Translate complex sales and conversion data into actionable insights and executive-ready summaries.
• Build brand performance measurement frameworks to track how marketing investments impact retail and web revenue.
• Standardize operational playbooks and sales enablement infrastructure to scale best practices across the organization.

Requirements

• Deep proficiency in HubSpot CRM, including workflows, automation, reporting, and system architecture.
• Advanced expertise in Excel or Google Sheets with strong data modeling and forecasting capabilities.
• Proven experience in retail sales strategy or optimizing multi-location retail businesses.
• Experience implementing CRM or sales operations systems and managing sales enablement tools.
• Strong analytical skills with the ability to build dashboards and growth models.
• Ability to work full-time onsite at our Denver, CO headquarters.

Preferred Qualifications

• Familiarity with Shopify or retail POS platforms.
• Experience implementing AI-driven tools to increase productivity and insight generation.
• Background in building analytics frameworks that connect brand investment to revenue outcomes.

Benefits

• Competitive compensation ($120K-$150K range depending on experience).
• Generous PTO and paid parental leave.
• Comprehensive health benefits including Medical, Dental, Vision, and Disability.
• 401K retirement plan.
• Unique perks including design services, furniture discounts, and anniversary merchandise credits.

About the Company

Havenly is building this generation’s premier destination for all things home. Alongside our award-winning design services, we own and operate leading home furnishings brands including Havenly, Interior Define, The Citizenry, Burrow, Inside, and St.Frank.