Sr Inside Sales Associate

Responsibilities

• Grow customer accounts by increasing revenue, margin, and order size
• Identify new business opportunities and convert customers from competitors
• Conduct outbound calls daily to present leads and maintain steady communication
• Build and maintain positive relationships with customers and internal teams
• Educate customers on new products, technology trends, and industry developments
• Provide an exceptional shopping experience across in-store, phone, and online channels
• Maintain and update all customer interactions within the tracking system

Requirements

• 3 years of professional sales experience
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office
• Strong accountability for meeting sales revenue targets and performance goals

Preferred Qualifications

• Prior experience in Retail, Hospitality, or Customer Service industries
• Knowledge of Customer Relationship Management (CRM) tools
• Previous experience in a distribution environment
• Strong negotiation and marketing skills
• Ability to thrive in a fast-paced, results-driven environment

Benefits

• Medical, Dental, and Vision insurance
• 401k participation and Commuter Benefits
• Pet Insurance
• Accrued vacation time (2 weeks in years 1-2; 3 weeks starting year 3)
• 12 paid holidays per year and four weeks of parental leave
• Employee discounts on company products and other providers
• Performance-based sales incentive program (SIP)

About the Company

ADI Global Distribution, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We serve commercial and residential markets, providing essential technology-driven solutions to contractors, installers, and dealers. We pride ourselves on our culture of performance, customer service, and employee development.