Sr. Director Product - Back of House & Menu Management

Responsibilities

• Own the vision, strategy, and roadmap for menu management, pricing, and offers across a global network of 20,000+ restaurants.
• Drive high-velocity execution in partnership with engineering teams, balancing product intuition with data-driven decision making.
• Build deep user empathy by engaging directly with operators to understand and solve real-world problems.
• Utilize metrics and experimentation to validate product hypotheses and measure business impact.
• Leverage AI tools to accelerate product discovery and explore new possibilities for automation and efficiency.
• Lead and develop high-performing, empowered product teams.

Requirements

• 9+ years of product management experience, specifically including ownership of complex platform or infrastructure products.
• Technical fluency and the ability to engage deeply with engineering details.
• An AI-first mindset with an interest in how automation can unlock value for users and the business.
• Proven experience leading and developing product teams.
• Strong ability to write clearly and influence stakeholders without direct authority.
• Demonstrated ownership and a bias for action in solving complex problems.

Preferred Qualifications

• Experience working within restaurant technology, Quick Service Restaurants (QSR), or franchise environments.

Benefits

• Medical and Life insurance plans.
• Pension/401K/RSP options (country specific).
• Competitive bonus structure.
• Mobility allowance.
• Tuition reimbursement.
• Company holidays and volunteering time.

About the Company

Subway is a global leader in the restaurant industry, supporting thousands of franchisees around the world. Our headquarters team is dedicated to growing franchisee profitability, strengthening our brand, and creating long-term value through innovation and scale.