Sr Director, GPO Order to Billing

Responsibilities

• Define and lead the global Q2D (Quote-to-Delivery) process blueprint, including pricing models, order management rules, and fulfillment standards.
• Partner with sales, operations, supply chain, and finance teams to define future-state system requirements and controls.
• Lead JDE configuration, testing, and User Acceptance Testing (UAT) cycles, including the development of test scripts and managing defect resolution.
• Design and implement system-enabled financial controls to ensure auditability, data integrity, and compliance across all transactions.
• Drive global process standardization and manage large-scale change adoption through training programs and documentation.
• Establish and monitor Q2D KPIs such as order cycle time, OTIF, fill rate, and pricing accuracy to drive continuous improvement.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain, Finance, or a related field; MBA or Master’s preferred.
• 10+ years of progressive experience in sales operations, order management, or supply chain.
• 5+ years in a global Q2D or Order-to-Delivery leadership role.
• 5+ years of hands-on experience with major ERP systems (SAP, Oracle, or JDE), with a strong preference for JD Edwards.
• Proven track record of leading or supporting at least one full-cycle ERP implementation in a multi-site environment.
• Proficiency in data analytics and visualization tools such as Power BI or Tableau.
• Professional certification (e.g., CPIM, CSCP, PMP) is strongly preferred.

Preferred Qualifications

• Experience working with global business services to harmonize site-level processes into a standardized global model.
• Experience designing controls for revenue assurance and order orchestration.
• Additional language skills beyond English.

About the Company

PCI Pharma Services is a global provider of pharmaceutical services, acting as a bridge between life-changing therapies and the patients who need them. We focus on quality, operational excellence, and providing an industry-leading customer experience through a culture of purposeful work and intentional learning.