Sr. Delivery Director

Responsibilities

• Oversee end-to-end staffing delivery for SLED/FED public-sector clients through MSPs and direct agency partnerships
• Serve as the primary offshore delivery owner ensuring all performance metrics and SLAs are achieved
• Maintain strong relationships with MSP program managers, onshore account directors, and end clients
• Lead and inspire a delivery team of 35-50 recruiters, leads, and account managers
• Implement structured training, mentoring, and KPI-driven performance management
• Partner with leadership to identify growth opportunities and process automation possibilities
• Track, analyze, and improve submittal-to-hire ratios, fill rates, and recruiter productivity
• Manage gross margin control and pay-to-bill alignment

Requirements

• 9+ years of experience in U.S. staffing/recruitment
• 3–5 years focused on SLED/FED or public-sector clients
• Proven expertise working through MSPs and directly with client agencies
• Demonstrated success managing large offshore delivery teams of 35-50 headcount
• Deep understanding of U.S. government procurement processes and compliance requirements
• Experience with tools like Beeline, Fieldglass, Coupa, PeopleFluent, or SAP Ariba
• Experience with JobDiva, Ceipal, or JobTwine
• Strong analytical mindset with exposure to AI and automation-driven recruiting platforms

About the Company

Cynet Corp provides specialized staffing and delivery solutions, focusing on high-quality talent acquisition for complex sectors including the U.S. Public Sector.