Sr. Associate - DAM Administrator

Responsibilities

• Manage the creation, validation, tagging, and governance of digital assets and metadata within the Global Digital Asset Management (DAM) platform
• Ensure the integrity and synchronization of marketing data, including Key Messages and Adoption Ladder & Barrier frameworks, across systems
• Tag digital assets such as multichannel slides and email templates with appropriate metadata attributes
• Maintain governance standards for metadata taxonomy and DAM policies
• Locate and retrieve native source files and high-resolution imagery from systems like Veeva or legacy vaults
• Coordinate with Regulatory teams to recover or archive expired or missing assets
• Partner with Brand, Content Production, and external agencies to align on asset workflows and data integrity
• Troubleshoot system or data errors in collaboration with regional DevOps and CRM teams

Requirements

• Bachelor’s degree in information management, Library Science, Digital Media, or a related field
• 4-9 years of experience in Digital Asset Management, metadata operations, or library sciences
• Strong working knowledge of Veeva Vault, CRM systems (e.g., Salesforce), and DAM platforms
• Demonstrated attention to detail, data accuracy, and content governance skills
• Experience managing multiple priorities within a global or matrixed organization

Preferred Qualifications

• Familiarity with pharmaceutical marketing materials, regulatory processes, and compliance standards
• Working experience with metadata taxonomies and content tagging frameworks
• Strong communication skills and the ability to collaborate cross-functionally with technical and business teams

About the Company

Amgen is a biotechnology pioneer committed to unlocking the potential of biology for patients suffering from serious illnesses. By discovering, developing, and delivering innovative human therapeutics, Amgen leverages advanced human genetics to understand the complexities of disease and improve health outcomes worldwide.