Specialty Pharmacy Technician

Responsibilities

• Provide integrated support to patients and pharmacists through custom medication management services
• Work alongside hospital clinicians to serve patients face-to-face and over the phone
• Educate prospective pharmacy patients on available services and care improvements
• Support outpatient retail and specialty prescription medication needs
• Ensure medication adherence through outbound therapy check-ups and securing refill prescriptions
• Resolve insurance-related issues including prior authorizations and financial assistance
• Identify medications requiring special storage such as hazardous or refrigerated items
• Manage, organize, and update relevant data using database applications
• Perform refill reminder calls under the supervision of a pharmacist

Requirements

• State registration as a pharmacy technician
• High School Diploma or GED
• 2 years of experience as a Pharmacy Technician
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint)
• Strong interpersonal and communication skills
• Ability to work independently and maintain confidentiality

Preferred Qualifications

• National CPhT certification
• 3-5 years of experience as a Pharmacy Technician
• Knowledge of transplant, hepatitis C, infectious disease (including HIV), or oncology

About the Company

Shields Health Solutions is a fast-growing company specializing in specialty pharmacy management services, focused on delivering high-quality patient care and medication adherence support.