Speciality Waiter/ess

Responsibilities

• Oversee and coordinate the daily operations of the restaurant's dining area
• Lead, train, and motivate the waiting staff to maintain high service standards
• Greet and seat guests, ensuring a warm and professional welcome
• Manage reservations and handle special requests or dietary requirements
• Provide detailed menu information, including daily specials and wine recommendations
• Resolve guest complaints promptly and professionally
• Ensure compliance with food safety regulations and hygiene standards
• Assist in inventory management and stock control
• Collaborate with the kitchen team to ensure smooth service flow
• Maintain a clean and organised dining area at all times

Requirements

• Minimum 3-5 years of experience in fine dining or luxury hospitality
• Previous experience in a supervisory role within food service
• Excellent customer service skills
• Demonstrated leadership and team management abilities
• Proficiency in restaurant management software
• Fluent in English
• High school diploma or equivalent
• Valid food safety certification
• In-depth knowledge of food and beverage pairing
• Thorough understanding of fine dining etiquette

Preferred Qualifications

• Hospitality management degree or relevant certification
• Familiarity with Vietnamese cuisine and culture

About the Company

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.