Specialist - Workiva, Wdesk

Responsibilities

• Execute day to day activities related to business as usual use of Wdesk solutions across AA plc
• Coordinate and prioritise change requests with key stakeholders and manage delivery by support partners
• Identify improvement initiatives and support local workspace owners
• Manage roll forward and release activities across workspaces for reporting cycles
• Manage incidents to closure by coordinating across stakeholders
• Proactively communicate system outages and support functional upgrade releases
• Ensure adherence to controls, compliance, and audit processes, including SOC reviews
• Provide subject matter expertise for design and optimisation
• Maintain and develop training material and documentation
• Support vendor support and software agreement renewal processes
• Support colleagues in the use of Vivantio

Requirements

• Wdesk knowledge preferred
• Knowledge of controls and compliance is a benefit
• Systems competence with ability to grasp new concepts
• Logical, structured, and analytical mindset

About the Company

Anglo American is a global mining company re-imagining mining to improve people's lives. We strive to be a great company where employees are happy and inspired to do their best work, focusing on sustainable extraction technologies and responsible resource management.