Specialist, Training

Responsibilities

• Lead the design and delivery of new and existing learning materials, including communications, functional guidance, and monitoring.
• Partner with leaders across multi-unit operations to align learning strategies with operational needs and business priorities.
• Collaborate with business lines to assess workforce capabilities and develop targeted development plans to address gaps.
• Develop and implement methods for soliciting feedback on program effectiveness and driving continuous improvement.
• Establish and maintain key relationships with program area subject matter experts and stakeholders.
• Manage the development, implementation, and quality assurance of contracts with internal and external service providers.

Requirements

• Undergraduate degree in Business Administration, Finance, Commerce, Marketing, Communications, Training & Development, or a related field.
• Minimum 5 years of progressive experience in learning and development, training, or adult education, including facilitation and e-learning.
• Minimum 5 years of experience in mortgage lending or mortgage loan insurance (MLI).
• Proven ability to design and develop training materials and programs aligned with adult learning principles.
• Strong presentation and facilitation skills, with experience delivering training sessions at a national level.
• Proficiency in PowerPoint, Adobe tools, and/or other training platforms.
• Excellent communication, relationship management, and analytical skills.

Benefits

• Accrued vacation.
• Annual individual performance bonus.
• Group insurance coverage to support your well-being from day one.
• Support towards personal and professional growth through training and mentorship.
• An inclusive workplace culture and environment.

About the Company

CMHC is dedicated to contributing to a well-functioning housing system. We thrive on collaboration, trust, and accountability, working together to make a meaningful difference in the communities we serve.