Posted 8 hours ago
Specialist Quality Complaints
QRC Group, IncSpecialist Quality Complaints
Requirements
Engineering degree, Project management experience, Root cause analysis experience, CAPA experience, Compliance knowledge, Microsoft Office proficiency, Microsoft Teams proficiency, AI tool proficiency
Skills
ExcelChatGPTRoot Cause AnalysisCAPAProject Management
About the role
Responsibilities
- Lead and manage product complaint investigations to ensure thorough resolution
- Perform data analysis and trending of complaint information
- Proactively detect quality signals and take appropriate corrective actions in a timely manner
- Support the overall product complaint system and maintain compliance standards
Requirements
- Engineering degree (Industrial Engineering preferred) with relevant experience:
- Doctorate or Masters + 2 years of directly related experience
- Bachelors + 4 years of directly related experience
- Associates + 8 years of directly related experience
- High school/GED + 10 years of directly related experience
- Proven experience in project management
- Experience conducting root cause analysis and determining Corrective and Preventive Actions (CAPAs)
- Strong quality mindset and deep knowledge of regulatory compliance requirements
- Proficiency in Microsoft Office applications (Excel, Outlook) and Microsoft Teams
- Proficiency in using artificial intelligence tools, such as ChatGPT
About the Company
QRC Group, LLC is a firm dedicated to offering services to the Pharmaceutical, Medical Devices, and Chemical industries within the validation and regulatory fields.
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QRC Group, Inc · Juncos
