Specialist People Operations

Responsibilities

• Serve as the primary frontline point of contact for employee inquiries, managing and resolving tickets within ServiceNow.
• Execute and administer employee data changes across the full lifecycle within Workday and other internal systems.
• Handle sensitive employee data in strict adherence to GDPR, local privacy regulations, and Risk & Control principles.
• Manage lifecycle documentation, including contracts and addendums, in compliance with local labor laws.
• Conduct monthly payroll report validations and partner with external providers to ensure accurate registrations.
• Identify operational bottlenecks and process gaps to support continuous improvement initiatives.
• Assist with baseline administrative tasks related to visa and immigration processes.

Requirements

• Bachelor's degree or equivalent professional experience.
• 2-3 years of relevant experience in People Operations.
• Strong understanding of HRIS systems; experience with Workday is preferred.
• Excellent communication skills in English.
• Demonstrated analytical skills with high attention to detail and accuracy.
• Ability to work effectively in a fast-paced, dynamic, and hybrid environment.

Benefits

• Competitive compensation and benefits package.
• Annual paid time off and generous leave schemes (parent, grandparent, bereavement, and care leave).
• Hybrid working arrangements, including up to 20 days per year working from your home country.
• Industry-leading product discounts and Booking.com wallet credit.

About the Company

Booking.com is a leading global travel platform that makes it easier for everyone to experience the world. Driven by data and technology, we focus on innovation to create seamless journeys for our customers. We pride ourselves on an inclusive culture that celebrates diversity, with employees representing over 140 nationalities.