Special Projects Officer, Divisional Relations

Responsibilities

• Manage strategic initiatives, process improvements, and digital transformation projects to enhance operational effectiveness within the Division of University Advancement.
• Advise on strategy options, recommend solutions, and implement project plans to meet the objectives of Divisional Relations.
• Drive modernization through AI-enabled operational improvements and data-informed decision-making.
• Align process improvement initiatives with strategic goals to ensure efficient resource utilization.
• Support the development and execution of annual strategic initiatives and cross-divisional collaboration.
• Review and modernize existing processes to identify opportunities for integration and collaboration.
• Provide strategic recommendations regarding program performance and optimal operational effectiveness.

Requirements

• Bachelor's degree in Business Administration, Project Management, or a relevant field.
• Minimum of 4 years of experience in project management, digital transformation, or operational effectiveness.
• Proven experience implementing project management tools and AI or automation tools.
• Proficiency in Microsoft Office and project management software such as Asana or Microsoft Project.
• Strong understanding of data governance, analytics platforms, and process improvement methodologies.
• Exceptional communication, stakeholder management, and interpersonal skills.
• Ability to work independently with a high degree of discretion, tact, and confidentiality.

Preferred Qualifications

• Project Management Professional (PMP) certification or relevant process improvement certifications.
• Post-graduate certificate in business, data analytics, or information management.
• Experience with Microsoft SharePoint.
• Experience managing projects across multiple departments or campuses within a complex organizational structure.

About the Company

The University of Toronto is a global leader in education and research, dedicated to building a culture of belonging and excellence. The Division of University Advancement works to support the university's mission through strategic engagement and institutional growth.