Spanish Client Service Account Manager

Responsibilities

• Service a portfolio of large corporate or financial institution clients
• Act as a key advisor providing strategic advice and consultation on decision making
• Proactively assess client satisfaction and identify potential service impediments
• Identify product/service gaps and suggest enhancements using Treasury Services capabilities
• Partner with internal teams to implement strategic and tactical business plans
• Meet with clients periodically both in-person and remotely
• Act as a client advocate to remove roadblocks and ensure an exceptional service experience
• Ensure client compliance with risk policies and legal requirements

Requirements

• Strong proficiency in Spanish (speaking, reading, writing, and conversational)
• Minimum of 3 years of relevant industry or functional experience
• Understanding of core Treasury Services product sets
• Clear and confident oral and written communication skills
• Effective time management in a fast-paced environment
• Ability to partner with internal colleagues and external clients
• Sound judgment in decision-making and risk evaluation

Preferred Qualifications

• Experience in client service within the financial industry
• Strong analytical skills to assess client needs
• Ability to lead and influence cross-functional teams
• Proficiency in virtual connectivity tools and technology platforms

About the Company

JPMorganChase is a global leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management, serving millions of clients worldwide.