Spa Therapist

Responsibilities

• Deliver a variety of spa services including body treatments, massages, facials, waxing, and manicure/pedicure
• Maintain equipment and sample inventory of products
• Keep documentation and maintain client files
• Maintain clean and stocked treatment rooms
• Acknowledge and respond to customer queries, needs, and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with administration on arising issues
• Apply best practices and stay up to date with market trends

Requirements

• Proven work experience as a Spa Therapist
• Hands-on experience in massage techniques, manicures, pedicures, waxing, and face/body therapies
• Experience in sales is considered an asset
• Excellent knowledge of English and Italian
• Strong communication and customer service skills
• Positive attitude and user-level computer skills
• Degree or current license in aesthetics or physiotherapy

Benefits

• Seasonal contract (CCNL for Tourism - Federalberghi)
• Company welfare program
• Performance bonus based on quality objectives
• Life insurance
• Extensive in-person and online training programs
• Participation in Belmond programs including F&B discounts and complimentary stays

About the Company

Villa San Michele, a Belmond Hotel, is a magnificent Renaissance masterpiece overlooking Florence. Part of the LVMH family, Belmond is a global collection of iconic hotels, trains, and river cruises creating exceptional experiences worldwide.