Spa Receptionist

Responsibilities

• Provide high-level personalized guest service, including greeting, checking in/out, and explaining spa services
• Schedule spa appointments and communicate treatment benefits to guests
• Manage retail inventory and process sales transactions accurately
• Handle cash, credit cards, gift certificates, and room charges while maintaining a secure bank
• Utilize professional telephone etiquette to manage bookings and guest inquiries
• Maintain a clean, professional appearance and a positive attitude in a fast-paced resort environment

Requirements

• 1-year of Resort Spa experience
• Proven experience with cash handling and operating point-of-sale equipment
• High School diploma or equivalent
• Proficient computer skills for managing reservations and guest data
• Strong communication skills, including professional telephone etiquette and English proficiency
• Ability to lift up to 20 lbs on an intermittent basis

About the Company

Westgate Resorts is recognized by U.S. News as one of the Best Companies to Work For. We provide unforgettable vacation experiences across more than 60 resorts. Our Westgate Las Vegas Resort & Casino is a world-class destination located adjacent to the Las Vegas Convention Center, featuring premier dining, nightlife, and entertainment.