Spa Coordinator

Responsibilities

• Provide professional guidance to guests regarding spa procedures, services, and products
• Manage spa bookings accurately using Book4Time and Opera systems
• Handle guest check-ins, check-outs, and retail sales/up-selling
• Maintain spa environments, including locker rooms, pool decks, and fitness centers
• Perform opening and closing duties such as stocking amenities and managing paperwork
• Communicate guest needs, complaints, or staff scheduling changes to the Spa Manager
• Ensure high standards of sanitation, safety, and organization throughout the facility

Requirements

• High School diploma required; college or secondary education preferred
• At least 2 years of clerical or administrative experience in a hospitality setting
• Strong customer service, multitasking, and organizational skills
• Proficiency with computers and telephone etiquette
• Ability to maintain a polished appearance and professional demeanor
• Bilingual in English and Spanish is preferred

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off
• Discounts on food, spa services, and accommodations

About the Company

The Inn of the Five Graces is a family-built, artisan-crafted sanctuary and award-winning Relais & Chateaux property. We treat hospitality as an art and leadership as stewardship, holding our team to the highest standards of luxury service.