Sort Supervisor

Responsibilities

• Supervise sorting, scanning, and processing of packages, including defective items and returns
• Ensure strict compliance with Health & Safety protocols and conduct regular safety audits
• Oversee shipping, receiving, dispatching, and inventory management processes
• Manage inbound and outbound freight movement and track line haul operations
• Mentor, coach, and train warehouse associates and package handlers
• Schedule warehouse staff and evaluate employee performance and conduct
• Perform data entry, complete operational reports, and manage cost control
• Maintain warehouse cleanliness, organization, and sorting layouts

Requirements

• Proven experience in team leadership and warehouse operations
• Strong understanding of safety protocol compliance and quality control
• Proficiency in inventory management and data entry
• Ability to work in a fast-paced warehouse environment with shift-based schedules
• Strong communication skills for coordinating with optimization teams and carriers

Benefits

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program

About the Company

Intelcom | Dragonfly is Canada’s leader in last-mile logistics, operating more than 100 sorting stations across three continents. Our vision is to deliver fast, accurate, and reliable service powered by cutting-edge technology.