Sonder Responder

About the Company

Sonder is an active care technology company that helps organisations improve the wellbeing of their people. Our mobile app provides immediate, 24/7 support from a team of safety, medical, and mental health professionals. Accredited by the Australian Council on Healthcare Standards (ACHS), we are on a mission to help organisations around the world create a culture of Active Care.

Responsibilities

• Provide in-person support to members in coordination with the Support Centre
• Conduct emergency and non-emergency support responses as required
• Conduct stakeholder engagement to support business and operational outputs
• Nurture partnership relations, engagement, and training
• Provide input to operational procedures and network management

Requirements

• Recent or current experience in Australia within emergency services, military, or security-related work
• Ability to work a flexible, 24-hour on-call roster
• Strong ability to assess critical situations and make quick decisions
• High level of self-awareness, motivation, and self-management
• Ability to complete a National Police Check and Working with Children Check (WWCC)