Sommelier

Responsibilities

• Drive sales and improve section results through expert product knowledge and personalized customer service.
• Capture, advise, and build loyalty with customers visiting the center or through commercial management support.
• Increase average purchase value, frequency, and volume using commercial tools and strategies.
• Monitor product assortment, orders, stock, margins, and results to propose action plans and commercial offers.
• Manage and lead a small team of 2 to 3 people, ensuring training and goal achievement.
• Maintain deep knowledge of suppliers, competitors, and pricing to propose continuous improvements.

Requirements

• Minimum 3 years of experience as a Sommelier in a dining room or in wine sales and advisory roles.
• Expert knowledge of wines and spirits.
• Strong leadership, communication, and organizational skills.
• Customer-oriented mindset with a focus on driving sales growth.

Preferred Qualifications

• Academic training in sommelier studies or a related field.

Benefits

• Permanent, full-time contract.
• Discounts at Makro.
• Access to a 24-hour health consultation app.
• Flexible remuneration plan options.
• Continuous professional development through platforms like MPower, Gofluent, and Goodhabitz.
• A collaborative and celebratory company culture.

About the Company

Makro España is a subsidiary of the German METRO Group, a global leader in wholesale distribution. We focus on the HoReCa sector (Hotels, Restaurants, and Cafes), leveraging digitalization and high-quality service to help our customers succeed in their businesses. With over 3,500 collaborators in Spain, we are part of an international team present in more than 30 countries.