Solutions Engineer

Responsibilities

• Support client implementations from sandbox through launch preparation, ensuring high-quality activations.
• Troubleshoot REST API integration issues independently and escalate complex problems effectively.
• Build and maintain a deep technical understanding of Lean’s products and common integration patterns.
• Communicate technical concepts clearly to clients, tailoring guidance to their specific business goals and constraints.
• Improve implementation throughput by developing scalable workflows, checklists, and automation to reduce manual effort.
• Collaborate with Sales, Product, Engineering, and Customer Success teams to resolve dependencies and drive client value.
• Maintain accurate documentation and progress tracking in internal tools like Salesforce, Slack, and Notion.

Requirements

• 3+ years of experience in Solutions Engineering, Pre-sales, Solutions Consulting, or a similar client-facing technical role.
• Proven experience working with REST APIs, reading technical documentation, and debugging integration issues.
• Fluency in both English and Arabic is required.
• Strong organizational skills with the ability to manage multiple workstreams in a fast-paced environment.
• High level of accountability and a proactive approach to problem-solving.

Preferred Qualifications

• Experience working in SaaS or API-first environments.
• Familiarity with payments, fintech, or banking integrations.

About the Company

Lean Technologies is the leading financial infrastructure provider in the MENA region. Backed by General Catalyst and Sequoia, we provide the API layer that powers payments, data, and lending for some of the region's largest companies, including Binance and Careem. We are building the foundational infrastructure for the future of finance in the Middle East.