Solutions Engineer

About the Company

HqO connects real estate to people with an asset-agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing operators with the tools to manage and optimize it.

Responsibilities

• Conduct rigorous discovery to understand business context and root problems
• Architect solutions and maintain Customer Requirements Documents (CRDs)
• Use AI-assisted tools to prototype customer-specific solutions
• Partner with Sales and Account Management to provide technical design support
• Document field patterns and write Product Requirements Documents (PRDs)
• Escalate systemic gaps to Product and Engineering teams

Requirements

• Bachelor’s degree in a technical field or equivalent practical experience
• Native French speaker with full professional fluency in English
• Experience in Solutions Engineering, Technical Account Management, or similar
• Enterprise SaaS experience preferred
• Proficiency with REST APIs, webhooks, and authentication patterns
• Software engineering ability to write code and debug production issues
• Experience with AI-assisted development tools (e.g., Cursor, Claude, Copilot)
• Ability to travel 40–50% across France and the UK

Preferred Qualifications

• Additional European languages
• Proven track record supporting commercial teams in technical sales environments

Benefits

• Comprehensive medical, dental & vision plans
• Fully paid parental leave (12 weeks)
• Pre-tax commuter benefits
• Access to professional development tools like LinkedIn Learning
• Office in central Paris with flexibility for remote work