Solutions Engineer

Responsibilities

• Provide pre-sales technical support for customer account engagements, including documentation and training
• Manage pre- and post-sales technical account engagements to ensure successful ESS solution adoption
• Support utility-scale and commercial business projects with customized design support
• Provide feedback to R&D and Product Management teams regarding product improvements and technical issues
• Coordinate field testing and feedback collection for new hardware and software
• Collaborate with Customer Support to resolve technical and product-related issues
• Lead customer engagement regarding ESS system applications and partner integration
• Develop technical documentation including specifications, manuals, and safety certifications

Requirements

• BSEE, BSME, or MS degree preferred
• 3+ years of experience in ESS engineering/design technical pre-sales support and project management
• Ability to communicate complex technical subject matter to external partners and customers
• Strong networking and communication expertise
• Ability and willingness to travel locally, domestically, and internationally

About the Company

Gotion Inc. innovates in next-generation electric vehicle and energy storage technologies, including lithium batteries and related systems, to accelerate electrified transportation and sustainable development.