Solutions Architect - Personalization

Responsibilities

• Lead cross-functional solution architecture and integration design for personalization initiatives across marketing, sales, digital banking, and service channels
• Translate personalization and Go-To-Market (GTM) use cases into clear end-to-end technical designs across multiple platforms and internal systems
• Define and apply architecture patterns, integration standards, and solution guardrails across the MarTech and Personalization landscape
• Design solutions that integrate customer data, events, profiles, journeys, and decision signals while meeting enterprise risk, privacy, and compliance requirements
• Act as a technical bridge between marketing technology platforms, customer decisioning capabilities, enterprise data services, and delivery engineering teams
• Support delivery teams through architecture reviews, design walkthroughs, and complex integration analysis
• Contribute to technology roadmaps, target-state architectures, and vendor evaluations

Requirements

• 5+ years of experience in Information Technology roles within medium to large enterprise environments
• 3+ years of experience in solution architecture, integration architecture, or equivalent hands-on design roles
• Practical experience working with MarTech, Digital, or Customer Engagement platforms (e.g., CDPs, journey orchestration, or decisioning engines)
• Strong working knowledge of API-based integration, event-driven patterns, and batch vs near-real-time data flows
• Demonstrated ability to design end-to-end solutions within established enterprise architecture standards
• Experience working in regulated or control-heavy environments (financial services experience preferred)
• Strong communication and stakeholder engagement skills across business, data, marketing, and engineering teams

Preferred Qualifications

• Relevant architecture or platform certifications (e.g., Adobe, Salesforce, Pega, or Google)
• Practical experience with real-time and AI-assisted personalization or decisioning patterns

Benefits

• Competitive Rewards program including bonus, flexible vacation, personal, and sick days
• Comprehensive benefits starting on day one
• Upskilling opportunities through online courses, cross-functional development, and tuition assistance
• Inclusive culture with various Employee Resource Groups (ERGs)

About the Company

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management, and capital markets.