Solution Sales Account Manager

Responsibilities

• Drive strategic partnerships with hospitals and universities across Japan by delivering digital healthcare information and education solutions.
• Build and maintain executive-level relationships with key healthcare stakeholders, including hospital leadership, clinicians, and procurement teams.
• Develop and execute strategic account plans to drive retention, adoption, and growth opportunities.
• Drive renewals, upselling, and cross-selling opportunities within existing accounts.
• Monitor pipeline health, forecast accuracy, and account performance metrics.
• Collaborate with global teams, including Product, Marketing, and Customer Success, to align local customer needs with global strategic priorities.
• Provide market intelligence and customer feedback to internal stakeholders to support regional business planning.

Requirements

• Bachelor’s degree or above.
• Minimum 5 years of B2B sales experience (preferably in IT, financial services, or other intangible solutions).
• Business English proficiency for interacting with global materials and systems.

Preferred Qualifications

• Experience working within the healthcare industry.
• Experience selling e-learning or digital solutions.
• Proven track record in solution-based or intangible sales.
• Strong teamwork mindset and adaptability in a global environment.

About the Company

Elsevier Health is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. We combine quality information and vast data sets with analytics to support health education, interactive learning, and exceptional clinical practice.