Solution Sales Account Manager

Responsibilities

• Drive strategic partnerships with hospitals and universities across Japan by delivering digital healthcare information and education solutions.
• Build and maintain executive-level relationships with key healthcare stakeholders, including hospital leadership, clinicians, and procurement teams.
• Develop and execute strategic account plans to drive product retention, adoption, and growth.
• Identify and close expansion opportunities through renewals, upselling, and cross-selling.
• Monitor pipeline health, forecast accuracy, and account performance metrics.
• Collaborate with global and regional teams to align local customer needs with global strategic priorities.
• Provide market intelligence and customer feedback to internal product and marketing teams.

Requirements

• Bachelor’s degree or above.
• Minimum 5 years of B2B sales experience (preferably in IT, financial services, or intangible solutions).
• Business English proficiency for interacting with global materials and systems.

Preferred Qualifications

• Experience within the healthcare industry.
• Experience selling e-learning or digital solutions.
• Proven track record in solution-based or intangible sales.
• Strong teamwork mindset and adaptability in a global environment.

About the Company

Elsevier is a global leader in advanced information and decision support for science and healthcare. We combine high-quality content with powerful analytics to deliver mission-critical insights that help professionals make better decisions. By connecting quality content with innovative technologies, we help researchers, educators, and healthcare professionals advance science and improve health outcomes for the benefit of society.