Solution Manager - DBA Oracle at EPAM NEORIS - ScoutJobs - The AI-curated global job board
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EPAM NEORIS
Posted a day ago

Solution Manager - DBA Oracle

EPAM NEORISSolution Manager - DBA Oracle

Perks & benefits

Health InsuranceMobile AllowancePaid LeaveRelocation Allowance

Requirements

Sapio LIMS application knowledge, LIMS basic functions and Crystal Reports experience, LIMS architecture knowledge, Sapio LIMS installation and configuration, Oracle Database and SQL querying, L1, L2, and L3 level support experience, ITIL environment exposure, English fluency

Skills

Oracle

About the role

Responsibilities

  • Provide L1, L2, and L3 level support for Sapio LIMS applications and Oracle databases
  • Perform Sapio LIMS application installation and configuration
  • Manage change management processes including bug fixes, customizations, and enhancements
  • Write SQL queries for report fetching and troubleshooting purposes
  • Liaise with infrastructure teams and vendors to resolve application-related issues
  • Transform user requirements into functional technical solutions
  • Create and maintain support-related, business-related, and self-help documentation
  • Manage issues within ITIL environments using tools like ServiceNow, Remedy BMC, or HP Service Centre

Requirements

  • Proven experience with Sapio LIMS application and LIMS architecture
  • Hands-on experience with LIMS basic functions and Crystal Reports
  • Strong knowledge of Oracle Database and SQL querying
  • Experience providing L1, L2, and L3 level technical support
  • Exposure to working in an ITIL environment
  • Strong analytical, problem-solving, and troubleshooting skills
  • Fluency in English (verbal and written)

Benefits

  • Multicultural collaboration opportunities
  • 100% Nominal Scheme
  • Legal benefits and comprehensive benefits package
  • Wellness program
  • Professional development plan

About the Company

EPAM NEORIS is a Digital Accelerator that helps companies move into the future. With 20 years of experience as Digital Partners to some of the world’s largest organizations, we are a team of over 4,000 professionals across 11 countries. We foster a multicultural startup culture that promotes innovation and continuous learning to create high-value solutions for our clients.

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Solution Manager - DBA Oracle

EPAM NEORIS · Mexico

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