Solution Engineer

Responsibilities

• Drive the technical sales process by conducting detailed client discovery and needs analysis to develop tailored software solutions.
• Partner with Account Managers to deliver in-depth technical presentations and software demonstrations that communicate the value proposition of the Academic Information Systems portfolio.
• Lead technical requirements and responses for the tender process in close cooperation with the tender team.
• Design complex software solutions and overall proposals that meet client success metrics and functional requirements.
• Support the transition from pre-sales to post-sales by providing detailed handovers to Implementation and Customer Success Managers.
• Contribute to product roadmap discussions by strategizing with Sales and Product teams to create feasible software solutions.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Management Information Systems, or a similar field.
• 5+ years of experience as a Solution Engineer, Pre-Sales Consultant, or in a similar technical sales role.
• Proven experience in a consultative selling approach for complex software solutions.
• Strong software demonstration and presentation skills with the ability to present ideas clearly.
• Excellent analytical skills and high attention to detail.
• Exceptional relationship-building and communication skills.

Preferred Qualifications

• Experience with SaaS (Software as a Service) models.
• Expertise in publishing systems, workflows, or the publishing industry.
• Experience working within an international, matrixed organization.

About the Company

Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare, and improve performance for the benefit of humanity. We serve the research, academic, and clinical communities through the application of technology and analytics to content, empowering them to contribute to social progress and expand the breadth of human knowledge.