Solution Architect

Responsibilities

• Provide operational and technical support for lab infrastructure within the Customer Solution Centers
• Manage and resolve operational support tickets to ensure timely and effective issue resolution
• Perform daily operational activities to maintain system stability and availability
• Collaborate with global teams across multiple regions and time zones
• Drive continuous improvement by evaluating existing processes and proposing efficient solutions
• Contribute to the long-term operational stability and sustainability of the Round Rock operations team

Requirements

• Experience with Linux and Windows system administration
• Experience working with Hypervisors
• Knowledge of Active Directory and DNS
• Proficiency in scripting using PowerShell or PowerCLI
• Experience working with Server and Storage solutions
• Experience with basic network management and configurations

Benefits

• Highly competitive salaries and bonus programs
• Comprehensive healthcare programs
• Award-winning financial wellness tools and resources
• Generous leave of absence for new parents and caregivers
• Industry-leading wellness platform
• Unparalleled growth and development opportunities

About the Company

Dell Technologies is a global leader in digital transformation, providing innovative solutions that help customers build a better future. Our Customer Solution Centers (CSC) are designed to support sales pipeline development and facilitate customer validation through high-impact technical engagements.